Digital Transformation Lexmark United States

Kofax, a Lexmark company, is a leading provider of smart process applications that simplify the business critical First Mile™ of information intensive customer interactions.

We combine market leading capture, process management, analytics and mobile capabilities that enable organizations to increase their responsiveness to customers, provide better service, gain a competitive advantage and better grow their businesses while reducing operating costs

Customer Intimacy in the Digital Age

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The Computer Ate My File – The Struggle is Real

A trendy adage. . . perhaps. But when it comes to a disorganized computer desktop or a messy electronic file management system; the fact is, for most of us that sit behind a computer screen for any portion of our work day – the struggle is, indeed, real.
We’ve all been there. . . you need a file – stat. It’s got the graph in it that your boss needed – yesterday – for a project.
Did I save it as a PDF? Maybe it’s still in my email. But wait – I wouldn’t have kept it in my email. My handy dandy “keep-it-all-in-my-inbox-for-months-before-finally-dragging-it-to-a-random-folder” system got me in trouble last time – so now I save everything on my computer. Or the shared drive. Hmmmmm – I’ll do a search!! Up pops the standard issued search pane . . . frantic typing ensues, followed by the never ending, “search in progress” message. Laughing at me, mocking me, reminding me that I made a resolution at the first of the year that I’d do better, keep my files more organized. Yet it’s ..

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Seat-Based Billing: The Future of Managed Print

The Following Appears on by Luke Goldberg – Stop me if you’ve heard this before — our product is becoming commoditized. We need to find a new way to sell; a way to package our goods and services to create value and differentiate ourselves from the competition.
You didn’t stop me, but I’ll assume that’s because this is a blog and not because none of that sounded familiar. If you’ve been in the office imaging industry for any length of time you’ve heard it, particularly those of us who have spent many of those years in the supplies business.
“Commoditization” became a familiar refrain in that business more than a decade ago when sellers began to compete on price and the need for differentiation became crucial. Cost-per-page and print management models were seen as a disruptive force as providers began to bundle together services, hardware and supplies. Managed print solutions injected new blood into the industry.
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Samsung shareholders approve $1B printing business sale to HP

The following appears on Following the Q3 earnings announcement yesterday, Samsung held an extraordinary general meeting of shareholders, as scheduled, seeking shareholder approval for two key decisions.
Last month, Samsung announced that it planned to divest its printing business to HP for around $1 billion, and shareholders have now given their approval ahead of the planned spin-off on November 1, according to the Korea Herald.
“The decision was made in the context of Samsung Electronics’ commitment to an on-going reorganization of business units in order to further concentrate on core competencies and to maximize competitiveness,” said Samsung CEO Oh-Hyun Kwon, in a statement. “Going forward, the Company will continue along this path of focusing on what it does best.”
Click here to read the rest 5 Reasons You Should Use a Genuine Samsung Printer Toner
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