HP Inc. Redefines Security Practices in Managed Print Services for World’s Most Secure Printing

hp5HP Secure MPS Delivers New Services to Defend Against Cyberattacks on Network Printers

PALO ALTO, CA–(Marketwired – Dec 5, 2016) – HP Inc. (NYSE: HPQ), the global leader in printing, today announced it has redesigned HP Managed Print Services (MPS) to help protect corporate print environments against cyberattacks with the world’s most secure printing1.

New HP Secure MPS capabilities include advanced security professional services, software solutions and expanded core delivery capabilities for customers’ multi-vendor print fleets. In addition, HP announced the pre-configuring of HP print devices for security. For more, visit www.hp.com/go/SecureMPS.

“Networked printers can no longer be overlooked in the wake of weakening firewalls to the growing sophistication and volume of cyberattacks,” said Ed Wingate, VP & GM, JetAdvantage Solutions at HP, Inc. “That’s why HP has established a new benchmark in managed print services, infusing security best practices into everything that we do to enable our customers to stay on top of growing endpoint security challenges.”

Industry-Leading Professional Security Services to Reduce Burden on IT

HP has added new groundbreaking implementation and professional services to HP Secure MPS so that companies can outsource and improve their security profile while saving valuable IT resources. New services and capabilities include:

  • Print Security Implementation Service– HP will provide its own specialized security support technicians to implement corporate print security plans.
  • Print Security Advisory Retainer Service– HP’s credentialed security advisors will deliver ongoing security expertise, risk profile updates and support to evaluate security plans on a regular basis and provide ad hoc support for compliance audits.
  • Print Security Governance & Compliance– HP will help meet compliance via new remote management of security settings as well as monitor the print fleet for potential issues and supply proof of compliance reporting on fleet security status.
  • Increased Training– HP has invested to raise the level of security expertise with MPS employees and HP technical teams with industry security certifications such as CompTIA.
  • Enhanced Reporting & Reviews– HP is embedding security into MPS tracking and reporting processes for greater visibility to the print fleet status and to review security best practice recommendations.
  • New Remote Management Tools & Services– HP’s new tools within HP MPS software automate security actions such as firmware updates and password management so companies can outsource tedious IT security actions as part of the MPS contract.

“Organizations must take proactive steps to address security concerns in the print and document infrastructure, and the managed print service (MPS) provider, like HP, should be viewed as an important partner in this endeavor,” said Robert Palmer, Research Director with IDC’s Imaging, Printing and Document Solutions team.2

Printers Now Pre-Configured for Security


HP is raising the bar for business printing by announcing that the company has started to ship printers with less-secure interfaces closed, requiring customers to open the ports and protocols if they are needed when deploying new printers on their network.

  • New Approach to Device Settings– HP has started the process of closing older, less-maintained interfaces including ports, protocols and cipher suites as identified by NIST as less-secure including FTP and Telnet. With HP’s November FurtureSmart firmware update, it has improved admin password and encryption settings for both new and existing HP Enterprise printers and MFPs.
  • Partnering with the Software Community– HP is actively working with software developers to modify their applications to utilize newer, stronger interfaces in order to close additional interfaces in the near future.

Solutions Enhancements Focus on Data, Device and Document Security


HP JetAdvantage workflow and printing solutions have been developed to streamline crucial business processes and tasks for enterprise customers — leading to reduced IT workload and costs, improved employee productivity and enabing users to print securely. The latest security enhancements include:

  • HP Access Control– HP Access Control provides authentication, authorization, and secure pull printing capabilities, now with improved functionality and support for SNMPv3, a new card reader compatible with HIP2 that expands card type compatibility, and the ability for users to login and logout with a simple swipe of a proximity card or smart card.
  • HP Capture and Route– HP Capture and Route makes it easy to control and track scanned content and distribute documents with the touch of a button. New features include support for LDAP over SSL, data at rest encryption for scanned data stored on the Capture and Route server, and MyMessages, allowing for immediate printing of user messages and faxes while standing at the MFP.

About HP


HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.

Forward-Looking Statements

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If the risks or uncertainties ever materialize or the assumptions prove incorrect, the results of HP Inc. and its consolidated subsidiaries (“HP”) may differ materially from those expressed or implied by such forward-looking statements and assumptions.
All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to any projections of net revenue, margins, expenses, effective tax rates, net earnings, net earnings per share, cash flows, benefit plan funding, deferred tax assets, share repurchases, currency exchange rates or other financial items; any projections of the amount, timing or impact of cost savings or restructuring and other charges; any statements of the plans, strategies and objectives of management for future operations, including the execution of restructuring plans and any resulting cost savings, revenue or profitability improvements; any statements concerning the expected development, performance, market share or competitive performance relating to products or services; any statements regarding current or future macroeconomic trends or events and the impact of those trends and events on HP and its financial performance; any statements regarding pending investigations, claims or disputes; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.

Risks, uncertainties and assumptions include the need to address the many challenges facing HP’s businesses; the competitive pressures faced by HP’s businesses; risks associated with executing HP’s strategy; the impact of macroeconomic and geopolitical trends and events; the need to manage third-party suppliers and the distribution of HP’s products and the delivery of HP’s services effectively; the protection of HP’s intellectual property assets, including intellectual property licensed from third parties; risks associated with HP’s international operations; the development and transition of new products and services and the enhancement of existing products and services to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its suppliers, customers, clients and partners; the hiring and retention of key employees; integration and other risks associated with business combination and investment transactions; the results of the restructuring plans, including estimates and assumptions related to the cost (including any possible disruption of HP’s business) and the anticipated benefits of the restructuring plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2015, HP’s Quarterly Reports on Form 10-Q for the fiscal quarters ended January 31, 2016, April 30, 2016 and July 31, 2016, and HP’s other filings with the Securities and Exchange Commission. HP assumes no obligation and does not intend to update these forward-looking statements. HP’s Investor Relations website at http://www.hp.com/investor/home contains a significant amount of information about HP, including financial and other information for investors. HP encourages investors to visit its website from time to time, as information is updated and new information is posted.

© 2016 HP Inc. The information contained herein is subject to change without notice. The only warranties for HP Inc. products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.

(1) Based on HP review of 2016 published security features of competitive in-class printers. Only HP offers a combination of security features that can monitor to detect and automatically stop an attack then self-validate software integrity in a reboot. For a list of printers, visit: www.hp.com/go/PrintersThatProtect. For more information: www.hp.com/go/printersecurityclaims.

(2) Robert Palmer, IDC, “Securing the Print Infrastructure is Critical to Digital Transformation” sponsored by HP, November 2016.

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